Francargo provides this website and other pages with information about our business to its customers and the public. The protection of personal data and privacy is an issue we deal with every day. Accordingly, this privacy policy clearly explains how your personal data will be used on our website and on any specific online pages to promote our events and Publications (including landing pages and other data entry channels). This policy does not apply to websites outside of our control or other services integrated into our website. It is important that you read this Privacy Policy in full and if you do not agree, we strongly recommend that you do not visit this website.

What data is collected?

The data and information collected by Francargo will vary depending on the way the user navigates this website. All information and data collected or provided directly by the holder of personal data will be treated as confidential, and we will only use it for the purposes described here and/or authorized by you.

Who does Francargo share your data with?

We may develop a wide range of activities with other companies, mainly to use the functional auxiliary services of the website and obtain information about its users. Therefore, we reserve the right to share your information with our partners, where possible, we will share it anonymously. Under no circumstances will we lend or sell your personal data to anyone. Our Partners: Francargo may share all information it collects about Users of the website and other data entry channels with Francargo’s partners and/or contractors, who are hired exclusively to be able to offer the services contained on the websites. Our partners are authorized to use personal data only for the specific purpose of the contract and will have full responsibility, therefore they will not use your personal data for purposes other than to provide the services provided for in the contract, which from You are already authorized if you visit this website. To safeguard and protect Francargo’s rights: Francargo reserves the right to access, read, preserve and provide any data and information about Users, including your interactions, if necessary to comply with a legal obligation or a court order; to enforce or apply other agreements and/or contracts; or protect the rights, property or safety of Francargo, as well as our employees and/or other users.

How do we use Cookies and Tags?

When users visit our website, they place “Cookies” in their browsers (such as Chrome, Firefox, Internet Explorer, etc.) to automatically collect certain personal data so that we can (i) operate our website (strictly necessary cookies ) and (ii) obtain aggregated information about its users. The website also has (iii) third-party cookies for advertising (advertising cookies). Users can choose to reject or disable Cookies through their browser settings or by installing plug-ins that perform this function. However, this may result in certain areas of our website not functioning correctly. What are Cookies: “Cookies” are identifiers that are transferred to your browser or device, which tell us how and when pages and resources on our website are visited, how many people access them and some information about your devices. What is a Tag: “Tag” is a generic name for code snippets that allow the collection of data from users of a website, enable the implementation of functionalities (such as: videos, images, etc.), and allow the use of Cookies. This Policy does not cover the use of cookies by third parties, and we are not responsible for their privacy policies and practices.

User rights

The user of the website and other data entry channels can always choose not to disclose their data, but some of this data may be necessary to obtain the Content and Services we offer (such as: subscriptions to newsletters, quote requests, etc. ). Regardless, the User of the website and other data entry channels will always have rights relating to privacy and the protection of their personal data. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise your other rights). This is a security measure to ensure that your personal data is not disclosed to anyone who does not have a right to receive it. We may also contact the user and data owner for further information in relation to their request in order to speed up our response. We will respond within the deadline established by law and all legitimate requests will be responded to within 15 (fifteen) calendar days. In this case, we will notify you and keep you updated on the progress of your request. If the User has any questions about how they can exercise these rights, please contact us and speak to our Personal Data Protection Officer. We ask you to write in the subject field: “Personal data”.

How long will the data be stored?

We will keep the personal data of Users of the website and other data entry channels only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of complying with any legal, contractual, accountability or request from competent authorities. All collected data will be deleted from our servers when the User and/or Owner of the Personal Data so requests or when it is no longer necessary or relevant for us to offer our Services, unless there is any other reason for its maintenance, such as a possible obligation legal retention of data, or need to preserve it to protect Francargo’s rights. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for processing your data and whether we can achieve those purposes through other means, and applicable legal requirements.

How Information Security works at Francargo

Francargo takes all technical and organizational measures to protect the personal data of Users of the website and other data entry channels, against loss, unauthorized use or other abuse. Data will be stored in a secure operating environment that is not accessible to the public. We strive to protect the privacy of the personal data we store, but unfortunately we cannot guarantee complete security. Unauthorized account use, hardware or software failures, and other factors can compromise the security of your personal data at any time, so please help us maintain a safe environment for everyone. In addition to adopting good security practices related to your personal data, if the user finds or notices something that compromises the security of personal data, please contact us and speak to our Personal Data Protection Officer.

International Transfer

Francargo does not directly transfer personal data collected in Brazil to other countries, however the third-party services we use may carry out transfers to other countries. We use third party services that seek to adopt appropriate standards in privacy and protection of personal data. Francargo has its headquarters in Brazil and the data we collect is governed by Brazilian law. By accessing or using our services, the user of the website and other data entry channels agrees to the processing and transfer of such data to Brazil and eventually to other countries through third-party services. The personal data of Users of the website and other data entry channels, when transferred to these countries, may be subject to local legislation and relevant rules.

How to talk to Francargo

If you believe that your personal information has been used in a way that is incompatible with this Policy or your choices as the holder of this data, or if you have other questions, comments or suggestions related to this Policy, you can contact our Person in Charge of Personal Data Protection through the service channels and address available on this website.

Updates to this Policy

As we are always seeking to improve our Services, this Policy may undergo updates, aiming to provide the Website User with greater security, convenience and increasingly improve their browsing experience. That is why we recommend that the User access our Privacy Policy periodically so that they are aware of possible changes. To make things easier, we indicate at the end of this Policy the date of the last update. If relevant changes are made that require new authorizations from Users, we will publish this update and request new consent.

Data da última atualização: 02/10/2023